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Frequently Asked Questions


General Questions:

What is the EVSE upgrade?
How does the EVSE upgrade benefit me?
How long does it take to get my unit upgraded?
I only have the one Nissan unit and am dependent on it for charging, how can I upgrade without losing my ability to charge?
I'm confused by all this electrical talk, I need help!
How do people use the upgraded EVSE?
Can I still use the upgraded unit on a standard 110/120 volt outlet?
Is there any way to charge faster without a 220/240v outlet?
I heard I can just put a 240V plug on my cord and don't need your upgrade, is this true?
But my dealer told me _______?
Can this damage my car somehow?
Why does my car's manufacturer recommend a charge station that's more amps?
What is your return policy?
My outlet is far away, How Long is the Cord on the Upgrade?
I've heard about the "Rev 2" upgrade, what is it, and can I order it?


Leases and Warranties:

I am leasing, so is it still ok to upgrade my unit?
Will having my cord upgraded void my car's warranty?


Electrical Geekery:

How can I determine what kind of outlet I have?
What kind of 240 volt outlet will I need?
I heard I can just put a 240V plug on my cord and don't need your upgrade, is this true?
Can the EVSE be adjusted to allow a higher (or lower) charge power?
Can I adjust the amp setting while the car is charging?
Can I use the upgraded unit on a generator?


Vehicle/Manufacturer Specific:

Can you upgrade my Ford C-Max or Focus EV unit?
Can you upgrade my Clipper-Creek, Leviton, Legrand, Fisker, Active-E, or Coda units?
Why can't my Chevy Volt unit be upgraded and still work on 120 volts?